We collect information you provide directly (name, email, phone number) when creating an account or contacting support. We also collect tracking numbers you search for and basic usage data such as IP address and browser type.
We use your information to provide and improve our tracking service, send shipment status notifications you have requested, respond to your support enquiries, and ensure the security and integrity of our platform.
We do not sell your personal information to third parties. We may share data with shipping carriers to retrieve tracking information, and with service providers who help us operate our platform under strict confidentiality agreements.
We use essential cookies to maintain your session and preferences. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though some features may not function correctly.
We implement industry-standard security measures including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure.
We retain your account data for as long as your account is active. Tracking search data is retained for 90 days. You may request deletion of your data at any time by contacting us.
You have the right to access, correct or delete your personal data. To exercise these rights, contact us at contact@safesttrack.com. We will respond within 30 days.
For privacy-related questions, email us at contact@safesttrack.com